bajilive99 Privacy Policy

1.1 Information Provided Directly

When you register on bajilive99 or use our services, we may collect the following types of information:

• Full name and date of birth
• Email address
• Mobile number
• National ID or passport number (for verification)
• Banking and payment details (bKash, Nagad, Rocket, Upay account numbers)
• Address and residence information

1.2 Automatically Collected Information

When you visit our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

2.1 Main Purposes

bajilive99 uses your information for the following purposes:

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and payments (minimum deposit ৳300, minimum withdrawal ৳500)
• Providing customer service and support
• Preventing fraud, cheating, and money laundering
• Improving our services and technology
• Fulfilling legal obligations

2.2 Use for Communication

bajilive99 may use your information to contact you — to send account-related notifications, transaction confirmations, important updates, and promotional offers. You can opt out of promotional communications at any time.

3.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. bajilive99 uses cookies to improve your site visit experience, maintain login sessions, and remember your preferences.

• Essential Cookies: Essential for the core functionality of the site, such as login sessions and security verification.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To monitor and improve the performance of our platform.

You can control cookies through your browser settings, however disabling cookies may cause some services to not work properly.

4.1 Information Sharing Policy

bajilive99 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following cases:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Service Providers: For technical support, game providers, and security services.
• Law Enforcement Agencies: To comply with legal obligations or court orders.
• Fraud Prevention: To detect and prevent cheating and illegal activity.

Any third-party partners must follow the same standard of data protection policy as bajilive99.

5.1 Technical Security

bajilive99 uses industry-standard security technology to keep your information safe:

• SSL encryption — all data exchanged between the website and your device is encrypted
• Two-Factor Authentication support
• Regular security testing and audits
• Firewall and intrusion detection systems
• Hashing and encryption for sensitive data

5.2 Organizational Security

Alongside technical security, we also take organizational measures:

• Only authorized staff have access to your information
• Privacy training is mandatory for all staff
• Confidentiality agreements with third-party partners
• Regular internal security reviews

6.1 Retention Duration

bajilive99 retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, information necessary for legal obligations, dispute resolution, or enforcement of our agreements may be retained for a specified period.

Financial transaction records are retained as required by applicable law. Account verification documents are kept for the required period and then securely deleted.

7.1 User Rights

You have the following rights regarding your information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request restriction of data processing in certain cases.
• Right to Portability: The right to receive your information in a structured, readable format.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team via live chat or email.

8.1 Age Verification Policy

bajilive99 strictly does not provide services to anyone under the age of 21. Our services are for people aged 21 and above only. Age verification is mandatory at registration and we may request additional identity verification in cases of doubt.

We do not knowingly collect information from anyone under the age of 18. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.